Shipping Policy

At B. & B. VENDING LIMITED (Trading as: B and B Vending), we strive to ensure your orders are delivered promptly and efficiently. Below is an overview of our shipping options and policies.

1. Local Delivery

Availability: We offer local delivery within a 7-mile radius of our location.

Cost:

Free Delivery: For orders over £65, local delivery is free of charge.

Standard Delivery Fee: For orders under £65, a delivery fee of £5 applies.

Timing: Local deliveries are typically made within 3–4 business days. You will receive a confirmation email once your order is dispatched.

2. Standard Carriage

Courier Selection: For orders requiring standard carriage, the courier used will depend on the weight and size of your order. We partner with reputable services to ensure safe delivery.

Cost:

Free Delivery: For orders over £65, delivery is free of charge.

Standard Delivery Fee: For orders under £65, a delivery fee of £6.70 applies.

Delivery Timeframe: Standard delivery times vary by courier and location. Estimates are provided at checkout.

3. Vending Equipment Orders

Lead Time: Please note that all vending equipment is prepared to order.

Delivery cost is included in the product price.

Delivery Estimate: Due to the preparation and testing involved, equipment orders typically take 2–3 weeks for delivery. Our team will keep you updated throughout the process.

4. Order Processing

Processing Time: General supply orders are typically processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Tracking: Once dispatched, you will receive a confirmation email with tracking information.

5. Important Information

Accuracy: Please ensure your delivery address is complete. We cannot be held responsible for delays due to incorrect address information.

Delivery Attempts: If no one is available, the courier may leave a notice for redelivery. Please follow their instructions promptly.

Damaged or Lost Packages: If your package arrives damaged or is lost in transit, contact us immediately at 01782 208500 or customersupport@bandbvending.co.uk

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6. Contact Us

If you have any questions regarding your delivery, please contact our team:

B. & B. VENDING LIMITED (Trading as: B and B Vending) Unit 803, Lowfield Drive Newcastle Under Lyme, ST5 0UU

Email: customersupport@bandbvending.co.uk Telephone: 01782 208500