Over 50 years in vending. AVA accredited. Engineers on your doorstep.
What is a fully operated vending service?
A fully operated vending service means we own and run the machines for you. We deliver and install them, keep them stocked, clean them, and repair them when needed. You provide the floor space, a power socket and plumbing where it's required. Everything else sits with us.
Unlike buying a machine outright, you don't carry the equipment cost or juggle restocking and repairs as separate jobs. It suits any workplace that wants refreshments on site without the hassle of running them. Contracts usually run for 36 months, and we tailor the machines and product mix to your site. If you'd rather own your equipment, you can also buy vending machines outright from us.
Why choose B&B Vending?
In-house, AVA-trained engineers
Our engineers are employed by us, not subcontracted. They're trained and accredited through Automatic Vending Association courses, so the person who installs and services your machine knows it inside out. We aim to attend any service call within 24 working hours.
That covers repairs, routine servicing and filter changes. If you already own vending equipment, we also offer standalone servicing and repair, so you can talk to our engineers even if we didn't supply the machine.
Telemetry that cuts downtime
Our machines use telemetry, which tells us in real time how each one is performing. That means dynamic routing: fewer visits when a site is quiet, more when it's busy. Your machines stay stocked and working,
with less disruption to your team.
Local team, national reach
We cover Staffordshire, Cheshire and the Midlands with our own team, based in Newcastle-under-Lyme. Through our national partner network of independent operators, we can also look after sites across the rest of the UK, so multi-site businesses get one point of contact and consistent service.
Flexible ways to fund your machines
Most customers lease their equipment, with finance available through a partner. For qualifying high-volume sites, free-on-loan equipment may be an option. We'll talk you through what fits your site and budget, with no pressure and no jargon.
Sectors we serve
We supply operated vending to offices, factories and manufacturing sites, schools and colleges, hospitals and healthcare settings, and gyms and leisure centres. Wherever people need a quick, reliable
refreshment break, we can build a service to match.
Every site is different, so we start by understanding how your people work, then recommend the machines and products that suit them best.
What can go in your machines?
Your machines can hold hot drinks, cold drinks and snacks, tailored to your team. We stock trusted brands, including Douwe Egberts coffee, and can add healthier options wherever you want them. Contactless payment comes as standard, so nobody needs to hunt for change.
You can round out your setup with office water coolers and keep your own break room topped up from our wholesale vending ingredients and cups. For fresh food around the clock, ask about our operated food service.
How operated vending works
Free site survey and quote
We look at your space, your headcount and how your team works, then recommend a setup.
Installation
Our engineers install the machines. You just need power, and plumbing where a machine requires it.
We stock, clean and maintain
Our operators and engineers keep everything full, clean and working.
Telemetry keeps it running
Live data guides our visits, so machines stay stocked with minimal fuss.
Book a free vending consultation
Frequently asked questions
Do I have to buy the vending machine?
No. With operated vending, you don't need to buy anything. Most customers lease the equipment, with finance available through
Tower Leasing, and free-on-loan machines may be available for qualifying high-volume sites. We own and maintain the machines throughout.
How often will my machines be restocked?
As often as your site needs. We use telemetry to track sales and stock levels, then route our team accordingly, more often for busy sites and less for quieter ones, so your machines stay full without wasted
visits.
What happens if a machine breaks down?
Just let us know, though our telemetry often flags an issue first. Our in-house engineers aim to attend service calls within 24
working hours, and they handle repairs, servicing and filter changes.
What products can go in the machines?
Hot drinks, cold drinks and snacks as standard, tailored to your team, with healthier options available. We stock trusted brands such as Douwe Egberts. For fresh food to go, ask about our operated food service.
Which areas do you cover?
We cover Staffordshire, Cheshire and the Midlands with our own team, and the rest of the UK through our national partner network.